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Terms of Service

Please read these terms carefully before using our visa assistance services.

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Sky Visa Assistance.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.
These Terms apply to all users including customers, browsers, and contributors.

Description of Services

Sky Visa Assistance provides the following services:

Visa Processing Services

  • Tourist, business, student, work, and transit visa applications
  • Document review and preparation
  • Embassy appointment scheduling
  • Application submission and tracking

Consultation & Additional Services

  • Visa requirement assessment, interview prep
  • Travel insurance, photo, translation, courier support

Note: We are not a government agency and cannot guarantee visa approval.

User Obligations and Responsibilities

Accurate Information & Documents

  • Provide truthful info
  • Submit high-quality, valid documents

Communication & Compliance

  • Respond timely, attend appointments
  • Follow legal & embassy rules

Payment Terms and Conditions

Service Fees & Schedule

  • Fees vary by visa type & urgency
  • Express services are extra

Refunds & Late Fees

Embassy fees are non-refundable. Late payments may incur 1.5% monthly interest.

Refund and Cancellation Policy

Service Fee Refunds

  • Full: Our error
  • Partial: Before document submission
  • None: After embassy submission

All refunds subject to a non-refundable processing fee.

Liability and Disclaimers

  • We provide assistance only
  • No guarantee of visa approval
  • We are not responsible for embassy decisions

Intellectual Property Rights

  • All website content is proprietary
  • You may not copy or reproduce our content

Privacy and Data Protection

We protect your data as per our Privacy Policy.

  • Used only for service delivery
  • Deleted when no longer needed

Termination of Services

By You or Us

Services may be terminated for violations or non-payment. Refunds per our policy.

Governing Law and Dispute Resolution

  • Indian laws apply
  • Jurisdiction: Indore, Madhya Pradesh
  • Disputes resolved via negotiation, mediation, or arbitration

Contact Information

  • Email: legal@skyvisa.in
  • Phone: +91 7471137339
  • Address: 219 Orbit Mall, Indore

Updates to Terms

We may revise these Terms at any time. Continued use indicates acceptance.

  • Version 3.0 - January 2025 (Current)