Frequently Asked Questions

Processing times vary by country and visa type. Tourist visas typically take 3-10 business days, business visas 5-15 days, and work visas 2-4 weeks. We offer express processing for urgent applications with same-day to 48-hour turnaround times.

Common requirements include: valid passport (6+ months validity), completed application form, passport-sized photos, proof of accommodation (hotel bookings), travel itinerary, financial statements (bank statements for last 3 months), travel insurance, and return flight tickets. Specific requirements vary by destination country.

Yes! You can track your application status 24/7 through our online portal using your reference number. You'll receive real-time updates via email and SMS throughout the process, including when documents are received, under review, submitted to embassy, and when your visa is ready.

We offer a 99.2% approval rate, but if your application is rejected due to our error, we provide: full refund of our service fees, free reapplication service, detailed explanation of rejection reasons, and guidance on how to strengthen your next application. Embassy fees are non-refundable.

Yes, we offer multiple express options: Same-day processing (4-8 hours), Next-day processing (24 hours), and 48-hour processing. Express services include dedicated case managers, priority embassy appointments, real-time updates, and express courier delivery.

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, bank transfers, UPI payments, digital wallets (PayPal, Google Pay, Apple Pay), and cash payments at our office. All payments are processed securely with 256-bit SSL encryption.

Absolutely. We use bank-level security with 256-bit SSL encryption, are GDPR compliant, store documents in secure encrypted servers, have strict access controls, and never share your information with third parties without consent. All staff sign confidentiality agreements.

Yes! We provide comprehensive interview preparation including: mock interview sessions, common questions and answers, country-specific interview tips, document organization guidance, and confidence-building techniques. This service is included with our premium packages.

Yes, we offer comprehensive travel insurance covering: medical emergencies up to $100,000, trip cancellation/interruption, lost baggage protection, 24/7 emergency assistance, and COVID-19 coverage. Insurance is mandatory for many countries and we can arrange it for you.

If you need to change travel dates after visa approval, contact us immediately. Options include: visa amendment (if allowed by the country), new application with updated dates, or guidance on visa validity periods. Some countries allow flexible travel dates within the visa validity period.

Yes! We specialize in group applications for families, corporate teams, tour groups, and educational institutions. We offer: group discounts (3+ people), dedicated group coordinator, synchronized processing, and special rates for large groups (10+ people).

We provide visa services for 180+ countries including: USA, UK, Canada, Australia, Schengen countries (EU), Japan, Singapore, UAE, China, Russia, and many more. We have partnerships with embassies and consulates worldwide to ensure smooth processing.

Our refund policy includes: full refund if visa is rejected due to our error, partial refund if you cancel before document submission, no refund after embassy submission (embassy fees are non-refundable), and money-back guarantee on our service quality.

Yes! We can help you apply for multiple country visas simultaneously. This is common for multi-country trips. We coordinate timing to ensure all visas are ready for your travel dates and provide guidance on the optimal application sequence.

Most countries require 6+ months passport validity. If your passport expires within 6 months, we recommend renewing it first. We can guide you through passport renewal and then proceed with your visa application to avoid delays or rejections.